Leash Trainer

Discover more about your DogWatch product through the resources provided below. Should you not find the answer you're looking for, please don't hesitate to reach out to us via our Contact Us section for further assistance.

Frequently Asked Questions


  • What is the purpose of the SideWalker?

  • How does the SideWalker work?

  • How do I fit the SideWalker to my dog?

  • How long does the battery charge last?

  • How long does the re-chargeable battery last and is it replaceable?

  • Do I need to take the SideWalker off the dog when not in use?

  • How do I pick the setting that is best for my dog?

  • How long will it take for my dog to stop pulling (or to respond when I pull)?

  • How do I know the SideWalker is working?

  • How do I test the SideWalker?

  • How big does my dog need to be to use the SideWalker?

  • How old does my dog need to be to use the SideWalker?

  • Is the stimulation going to hurt my dog?

  • Is the SideWalker waterproof?

  • Is there a warranty on the SideWalker?

  • Are there health restrictions?

  • Which contact posts should I use?

  • Will weather affect how the SideWalker works? (Cold, hot etc.)

Can’t find what you're looking for? Reach out to us today!

Our knowledgeable and friendly team is available to address any inquiries you may have regarding your DogWatch product. Feel free to reach out to us via phone or email to request additional information or schedule an appointment.